Privacy Policy
Last updated: 14 de agosto de 2026
1. Who processes your data
The data controller is LOVELY VOCATION, UNIPESSOAL, LDA, VAT ID 514583495, registered at Rua Manuel da Silva Leal, n.º 5, 5.º Esquerdo, 1600-166 Lisboa . For any question about personal data, contact us at <a href="mailto:info@lovelyvocation.com">info@lovelyvocation.com</a> or 929239519 .
2. What data we collect
- <strong>Order data</strong> — name, billing and delivery address, email, phone and tax number when requested for invoicing.
- <strong>Files you send us</strong> — the logo or image you upload in the customisation tool, and the printing options you choose.
- <strong>Payment data</strong> — processed directly by the payment providers. We do not store card numbers.
- <strong>Browsing data</strong> — through cookies, under the terms of our cookie policy.
3. What we use the data for
- Processing and delivering orders, including producing the customisation (performance of the contract, Art. 6(1)(b) GDPR).
- Meeting tax and invoicing obligations (legal obligation, Art. 6(1)(c)).
- Answering enquiries and providing customer support (legitimate interest, Art. 6(1)(f)).
- Sending marketing communications, only with your consent (Art. 6(1)(a)), which you may withdraw at any time.
4. Who we share with
We share only what is necessary and only with those who carry out the service:
- <strong>Production suppliers</strong> — customised items are produced by partner suppliers, including suppliers based in Spain. They receive the delivery address and your artwork file, solely to produce and dispatch the order. All are located within the European Economic Area.
- <strong>Store platform</strong> — the store runs on Shopify, which hosts the order data.
- <strong>Carriers</strong> — name, address and contact details, in order to deliver.
- <strong>Authorities</strong> — where legally required.
We do not sell your data to anyone.
5. How long we keep it
Invoicing data: 10 years, as required by tax law. Artwork files and customisation data: for as long as the commercial relationship and the warranty period last, so that an identical order can be repeated. Data processed on the basis of consent: until you withdraw it.
6. Your rights
You have the right of access, rectification, erasure, restriction, portability and objection. We explain how to exercise them on the <a href="/enpages/rgpd">GDPR</a> page.
7. Security
The store uses an encrypted connection (HTTPS) and access to order data is restricted to those who need it to do their work.
8. Cookies
See the <a href="/enpages/cookies">Cookie Policy</a>. You can review your choice at any time using the “Cookie settings” button in the footer.